Hello, I’m Vertical Identity’s 

Privacy Policy

Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy.


  • Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
  • We will collect and use of personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.
  • We will only retain personal information as long as necessary for the fulfillment of those purposes.
  • We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
  • Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
  • We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
We will make readily available to customers information about our policies and practices relating to the management of personal information.
Consumer Information Privacy Policy
Vertical Identity is a consumer reporting agency.  It is required by the Fair Credit Reporting Act, 15 U.S.C. §1681 et seq. (“FCRA”) to maintain the confidentiality of all consumer information. 
Vertical Identity obtains information on an individual consumer only upon the request of a user who has a permissible purpose under the FCRA to request information on that consumer in order to provide consumer reports. 
The FCRA requires a user for employment purposes to certify to us that it has a permissible purpose for the report and has obtained the written consent of the consumer to request information before we can supply the requested information.[1] The user must submit to reasonable audits by us to confirm that it is, in fact, obtaining such consents.  All users must certify that they have a permissible purpose to request a report such as credit, insurance, and renting an apartment.  Our customers agree to keep your information confidential and secure.  Vertical Identity does not maintain a database of consumer information. 
Personal Information Disclosure, United States or overseas.  We do not send consumer information outside of the United States or its territories for any purpose other than to deliver a report to an end user.  Of course, if information is sought from outside of the United States, the information is gathered in that country and then transmitted to us here in the United States where it is treated as any other consumer information.
Any information gathered on any consumer may only be provided to the user authorized by the consumer or permitted by the FCRA or similar state law to receive the information.  We cannot and do not share, sell or distribute consumer information with or to any third party other than the requesting party thereof.  Any consumer, upon proper identification, has the right under the FCRA to request us to furnish to the consumer any and all information we may have on that consumer.   The consumer has the right to dispute the accuracy or completeness of any information contained in the consumer’s file.      
However, we may be required, upon receipt of a court order to release the information in civil litigation, or as otherwise required by law, to disclose information regarding a consumer to law enforcement agencies.
If you have any questions regarding our policy, you may contact our Chief Privacy Officer at:

            Mail:  [email protected]

            Telephone:    602-899-1606

            Mailing Address: Post Office Box 74554, New River, AZ 85087

Other privacy initiatives and procedures include, but are not limited to:
●          Access to confidential consumer information is limited within Vertical Identity to those who have a need to know the  information:  obtaining and transmitting information on the consumer or      those dealing with a consumer request for information or consumer disputes.
●          Access to Vertical Identity computer terminals, file cabinets, fax machines, trash bins, desktops, etc. are secure from unauthorized access.
●          Vertical Identity maintains a secure network to safeguard consumer information from internal and external threat.
●          Any backup data is maintained in an encrypted form.  
●          Vertical Identity maintains records on each request for information and identifies each user who requested information on a  consumer.
●          Employees are prohibited from “browsing” files or databases without a business justification.
●          Destruction of consumer information follows the Federal Trade Commission’s requirements that the information be unreadable upon disposal.
[1]     There is an exception for employer investigations of suspected employee misconduct or for compliance with law or employer policies, e.g., sexual harassment investigations.