FAQ by Categories | Vertical Identity

Vertical Identity — Frequently Asked Questions

Compliance made simple. Answers across brand, services, DOT/FMCSA, ordering, pricing, candidates, and audits. Built for SEO/AEO/Local Intent.

General Brand & Awareness

Vertical Identity is a comprehensive background screening and DOT compliance provider. We specialize in pre-employment background checks, drug and alcohol testing, motor vehicle records (MVR) checks, and FMCSA/DOT compliance services.

Headquartered in Phoenix, Arizona; we serve clients nationwide through our online platform and virtual services.

Industry expertise, an easy digital platform, and proactive support to keep employers compliant with DOT and FCRA while hiring confidently.

Yes. We are WBENC-certified as a Women-Owned Small Business (WOSB) and hold 8(a) certification.

Services & Compliance

National criminal database, SSN trace, county and federal checks, credit reports, MVRs, and employment/education verifications — all FCRA-compliant.

We enroll drivers in a DOT random drug & alcohol testing program (consortium), run pre-employment tests, manage MVRs, and handle FMCSA Clearinghouse queries and documentation.

From Basic national criminal searches to comprehensive bundles with county/federal checks and optional credit reports. Drug testing and MVRs can be added.

Drivers create a Clearinghouse account, purchase query credits, and provide electronic consent. We run the required $12 query and document results for compliance.

Yes — 5-panel and 10-panel instant testing with lab confirmation and Medical Review Officer (MRO) review.

Quarterly; 50% annual drug-testing rate and 10% annual alcohol-testing rate. We manage draws, notifications, and records.

PSP: 5-year crash & 3-year inspection history from FMCSA. MVR: state license history, suspensions, violations. Together they provide a complete safety profile.

Ordering & Process

Order in our online portal. Pick a Screen360 package, add drug testing or MVRs if needed, and receive results securely in your dashboard.

Most database searches return in 24–48 hours. County court searches or manual verifications can take longer depending on jurisdiction.

Yes. Federal law requires signed consent. We handle electronic disclosures and e-signature via email and text.

Yes — integrations with many ATS/HR platforms plus API options for custom workflows.

Pricing & Packages

$69 per DOT drug test. Alcohol tests (random/post-accident) are $59.

$85 per year for the first driver; $25 for each additional driver — membership, random selections, and compliance management included.

State-specific pricing typically $10–$39.75; our admin fee is already included.

Yes — combined background checks, MVRs, and drug testing for savings and speed.

Candidate & Employee

Register in the FMCSA Clearinghouse, purchase query credits, and provide electronic consent. We guide you through the steps.

Under the FCRA, candidates can dispute results. We support a documented re-investigation at no additional charge.

Yes — required disclosures and consent are provided before screening.

Awareness & SEO

Yes — schools, healthcare, construction, government, energy, professional services, and small businesses.

We provide audit-ready documentation, mock audits, and consulting for DOT/FMCSA or internal reviews.

Transportation & logistics, education, healthcare, construction, energy, government, and professional services.