RideMetro Login

Ride Metro Background Checks Provider

Who is my Account Manager?

Dedicated Ride Metro Phone Number: 1-832-844-3980 (do not give to applicants – only for ridemetro staff)

Vertical Identity Phone Number for Applicants: 800-720-0304 ext 2

Your Account Managers:

Jason Hope, General Manager

[email protected]

Sarahy Garcia, Senior Investigator

[email protected]

Portal Training Webinar Recorded 11/26/19


1) How to get to Ride Metro’s dedicated URL

2) Email Applicant data to: [email protected]

3) How to change your password

4) Explanation of home page a) hot queries b) custom queries 

5) Reviewing reports

6) How to print to printer or file

7) Storage options


Register at the link to the left upcoming Portal Training. First training will be Tuesday 11/26/2019 at 3pm. More training to be scheduled once all users are registered in the portal and as needed moving forward.

A copy of the webinar will be posted to replace the above video for future new hires or recruiters.

Consent Form in Word

Edit as necessary to add RideMetro name as you use it in the organization. Consent Form


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